allRiDi Help Center

To go online, toggle the off switch at the top center of the app to On. Once On, it will turn yellow and you will be able to accept ride requests.  Do n...

After accepting a trip request you can identify the customers pickup location by the black marker on the map. The riders current location will be represente...

To navigate to a riders pickup location once you have accepted a trip, tap the blue navigation button in the bottom right corner.  Similarly, once you h...

There are two ways to contact your rider after accepting a trip. In app Messenger Call In-App Messenger To message the rider via the in-app ...

To cancel a trip after you have accepted ,swipe up on the trip details at the bottom of the screen. Here you will be greeted with a "Cancel" Butto...

While on a trip, your responsibility is to get your rider to their destination as quickly and safely as possible while ensuring the passenger is comfortable...

During your trip, your rider may request a stop prior to reaching their final destination. This is acceptable as once the trip has started, you will be paid...

Due to current limitations of the app, a rider may request a ride which may in fact be a "round trip". An example of this is a rider requesting to...

We have established several avenues to ensure your safety:   Share Your Trip Your allRiDi App allows you to share your current trip with a friend or loved ...