Requesting a Ride

Getting a fare estimate
At allRiDi, we’re committed to transparent pricing. When you enter your destination, our app uses Google Maps to determine the most efficient route and prov...
Thu, 17 Jul, 2025 at 1:17 PM
Adding an Emergency Contact
How to Add an Emergency Contact Grant Contact Permissions Before you begin, go to your device’s Settings → allRiDi → Permissions, and enable Contacts acce...
Thu, 17 Jul, 2025 at 1:19 PM
Adding a Saved Location
Saved Locations are used to easily select pickups and destinations.  To add a saved location: Tap on the hamburger menu in the top left hand corner...
Mon, 16 Mar, 2020 at 11:04 PM
Choosing a ride type
allRiDi provides a variety of ride types to suit your everyday needs: Our Services allRiDi - A standard service to take you from point A to point B...
Thu, 17 Jul, 2025 at 1:09 PM
Verifying your E-Mail Address
Before requesting a ride, you must verify your email address.  To verify your email address: Click on the hamburger menu in the top left hand corner C...
Sat, 23 May, 2020 at 3:51 PM
How to request a ride
To request a ride, download the allRiDi app and sign up. To request a ride: Open the allRiDI app. Tap "Enter Destination" and enter your des...
Mon, 16 Mar, 2020 at 9:09 PM
Understanding your drivers ETA
Before a trip starts, the allRiDi app will provide an ETA (Estimated time of arrival) for when your driver should arrive at your pickup location. Please no...
Mon, 16 Mar, 2020 at 9:10 PM
Contacting your driver
Once a driver has accepted your ride, if you have any special instructions, or need to speak to your driver while they are on their way, you can give them a...
Sun, 8 Dec, 2019 at 9:43 PM
Leaving a Note
You can leave a specific note for your driver. Notes allows you to inform your driver with more details for your pickup. Eg. Specific house color, which ent...
Mon, 16 Mar, 2020 at 9:11 PM
How to get picked up as a passenger
After you've requested a ride and a driver has accepted, you'll see the driver's name, ETA (estimated time of arrival), rating, profile photo, a...
Mon, 16 Mar, 2020 at 9:13 PM