Before a trip starts, the allRiDi app will provide an ETA (Estimated time of arrival) for when your driver should arrive at your pickup location.

Please note that ETA times are estimates and not guaranteed. A variety of external factors like heavy traffic, road construction or bad weather can impact arrival time.

You can contact your driver for a more accurate ETA.

Before you request a ride, your app displays a time in the pointer pin. This time estimates how long nearby drivers should take to arrive at your pickup location.