To cancel a ride:

  1. Tap the "Cancel Ride" button at the bottom left of the screen
  2. Select a pre-defined reason or tap the "Others" option to enter a specific reason
  3. Hit Cancel Ride

Please be mindful of requesting a ride if you think you will need to cancel. Drivers who accept your request will start heading to your pick up location. If you cancel a ride while a driver is en route, the driver would have wasted gas, time and effort. In the event you have to cancel, please be courteous and contact your driver to inform him.