As a rider, you can rate a driver after each ride. Your feedback is important to ensure you continue to receive the service you know and love.

  • It’s important to know that your rating is anonymous. Drivers will never see the star rating or comment you left. Your feedback is crucial in providing quality service. 

  • If something wasn’t right, please leave detailed feedback so we can investigate and take appropriate action.

  • Technical issues with the app are not the fault of the driver. Please do not negatively rate the driver if you have issues with the app